Increase online Sales
OUTSOURCE YOUR LIVE CHAT

PAY-AS-YOU-USE FAIR PRICE POLICY
a sales assistant inside your website 24 hours a day

14 DAY FREE TRIAL AND NO CONTRACTS GUARANTEE YOUR ROI (RETURN ON INVESTMENT)
Imagine the ROI if our solution converted to just one or two extra sales. Imagine more.

Free knowledge base FAQ design and setup

Live Chat Agent

Chatbot FAQ

100% FREE

Includes Unlimited Chatbot FAQ usage

 Include up to 10 of your most frequently asked questions

Live 24 hours a day and never sleeps and never gets answers wrong

Add R299pm for NPS Feedback Tool with reports

Add R99pm for downloadable files like video, PDF, images, etc

Add R299pm for instant text messages sent to your phone.

Statistics show that you are 9 times more likely to get a sale if you answer an enquiry within 5 minutes of receipt. 

Live Chat Agent

Chatbot PLUS

See Pricing NOW!!!

Includes Unlimited Virtual Assistant/Chatbot chats

100% MONEY BACK GUARANTEE IF YOU ARE NOT HAPPY WITHIN THE FIRST 60 DAYS FROM START

Add unlimited number of frequently asked questions

Includes a free-form "Ask a question" section

Includes Q&A development, setup and training

Live 24 hours a day and never sleeps and never gets answers wrong

Full reports and chat statistics with daily and weekly Transcripts for your evaluation

NO CONTRACTS

No payment details required until after the 14 day free trial

Add R299pm for instant text messages sent to your phone as well as your email

Add R299pm for NPS Feedback Tool with reports

Add R99pm for downloadable files like video, PDF, images, etc

Optional budgeting
Put on a credit limit

Payment Method Credit Card, PayPal, Wire Transfer (EFT)

Live Chat Agent

Hybrid Chatbot/Human Live Chat

See Pricing NOW!!!

Includes Unlimited Virtual Assistant/Chatbot chats and you only pay for human live chat conversations

Let the chatbot answer most of your common questions and only pay R5 per human live chat conversation

100% MONEY BACK GUARANTEE IF YOU ARE NOT HAPPY WITHIN THE FIRST 60 DAYS FROM START

Enquiries are immediately escalated to you vial email

Includes Q&A development, setup and training

Includes a 24 hour human live chat agent for your visitors to chat with

Full reports and chat statistics with daily and weekly Transcripts for your evaluation

NO CONTRACTS

No payment details required until after the 14 day free trial

Add R299pm for instant text messages sent to your phone as well as your email

Add R299pm for NPS Feedback Tool with reports

Add R99pm for downloadable files like video, PDF, images, etc

Optional Budgeting
Put on a credit limit

Payment Method Credit Card, PayPal, Wire Transfer (EFT)

Live Chat Agent

Human Only
Live Chat

See Pricing NOW!!!

No Chatbot- Only Humans
You only pay for human live chat conversations

R299 Includes 60 human chats pm. Then R5 per Human conversation from

100% MONEY BACK GUARANTEE IF YOU ARE NOT HAPPY WITHIN THE FIRST 60 DAYS FROM START

Enquiries are immediately escalated to you via email

Includes Q&A development, setup and training

Includes a 24 hour human live chat agent for your visitors to chat with

Full reports and chat statistics with daily and weekly Transcripts for your evaluation

NO CONTRACTS

No payment details required until after the 14 day free trial

Add R299pm for instant text messages sent to your phone as well as your email

Add R299pm for NPS Feedback Tool with reports

Add R99pm for downloadable files like video, PDF, images, etc

Optional Budgeting 
Put on a credit limit

Payment Method Credit Card, PayPal, Wire Transfer (EFT)

Our live chat agents monitor your live chat for you. 24 Hours Per Day - Weekends Included

Our Live Chat agents handle your first line enquires, assist with customer service enquiries and escalate leads to you immediately

If you feel the service is not working for you and you have had no value. You can cancel before you get your second invoice and we will refund you 100% of your first invoice

Why use Live Chat Agent?

Let Eseka install, monitor and staff your website Live Chat from our Offices in Rivonia.

Eseka Live Chat Agent FAQ’s 
Q - What is an Outsourced live chat Contact Centre? An Outsourced live chat Contact Centre allows website owners to delegate the monitoring of their website live chat service. It costs a fraction of an employee and even improves the efficiencies of their live chat service. It's a cost effective way to offer the live chat tool without straining your resources.
Q - How are you able to answer questions about my business? - Eseka takes the time to learn the basics of your business and a complete understanding of your website. We then develop a knowledge base of FAQ's to answer 100% of your common questions while escalating leads and questions that need attention from you directly.
Q - How does the Free Trial work? - When you sign up you are given 14 days with no risk to test our service. If you decide to continue we will not bill you for that trial period. If you see no value and do not want to continue all you have to do is delete the code and cancel with us. Then going forward you will be on a 30 Day notice service and can cancel at any time with 30 days notice
Q - What kind of website should
 outsource their live chat? - Firstly, i think Live Chat should be for organisations that drive traffic to their website or get a lot of visitors to their site. Then it is for businesses who don't have a lot of traffic but when a visitor does come they want to give them the best experience possible. We work for car dealers, hotel groups, medical aide schemes, online retailers, estate agents, auditing firms, you name it! 
Q - How can I improve my website and visitor engagement? - After the first month we will be able to see the most common questions and advise on creating your own FAQ for your website. Not only does this improve your visitors experience but is great for Search Engine Optimisation (SEO) - we can also implement chat engagements.
Q - What is website live chat? - Live chat is a tool (line of code) you add to your existing website that allows website visitors to interact with a live human. In the context of the Eseka live chat solution, it’s like having a knowledgeable receptionist or sales person in your website
Q - Should I outsource my website live chat?In 90% of the cases YES! Outsourcing to a dedicated contact centre that specialises in live chat means you don’t have to use you existing staff, the chat is available 24 hours weekdays, weekends and public holidays and a fraction of the cost of an employee and the contact centre is trained to handle all kinds of enquiries
Q - What are the main benefits of website live chat? - There are two main benefits, one is increased sales due to visitors being engaged at the point of decision. Secondly, this is a great customer service tool allowing people to ask questions and have them answered immediately. Anything we can't answer will be escalated to the client immediately.

Live chat is the biggest untapped tool, outsourcing the service to Eseka is the smart move. See what Kissmetrics has to say https://blog.kissmetrics.com/live-chat

Here are more reasons you should use the Eseka Live Chat Agent for your web chat:

Increase Sales by engaging customers at point of contact
FAQ's developed by Eseka, a company that specialises in lead generation and new business
No web development fees and no software fees. See pricing for your Eseka Live Chat Agent (Human) below
100% Free SEO Package that Includes: FREE SEO checks quarterly, FREE FAQ's to add to your website, FREE Blog content to add to your website
Increase visitor engagement and perceptions
Maximise your pay per click and Google adwords spend when visitors arrive
Great Pricing 
Zopim and Livechatinc software is consistently rated at the top of the Live Chat software categories
We will answer 90% of your common questions (Based on the answers you give us pre launch)
We escalate qualified leads or customer service enquiries to you immediately.
No need to distract your staff
Smart and personalised interaction can steer the visitor to request further action
It costs a fraction of the cost of an employee and you can even reduce your call centre staff bill by introducing live chat as less calls come in to the call centre
Give your website a professional feel
Turn more website visitors into enquiries
Answer queries before and after business hours, 24 hours a day
Optional 0870 number for people to call in and talk to the agent.
Increase customer satisfaction
Increase SEO by using the knowledge base as an FAQ
The system takes a message if no agent is available after hours

Check out Live Chat Agent on some of our clients websites.




Within the first week we already saw the benefit of having a person monitor and respond to our website live chat. A potential new client and a new dealer enquiring plus a customer service issue resolved online without extending our in-house resources."

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Live Chat Hybrid Solution & Live Chat Agent is an Outsourced Live Chat Service
Designed to Ultimately Increase Sales - by Eseka Services

The Eseka ‘Hybrid Solution’ is targeted at business owners wanting to increase online customer service and sales opportunities. We’ll install, respond to and manage a live chat tool on any website, anywhere. Get started by clicking any of the below buttons or start a Live Chat

The Eseka ‘Live Chat Agent’ is targeted at business owners wanting to increase online customer service and sales opportunities with the human touch on their website. We’ll install, respond to and manage a live chat tool on any website, anywhere. Get started by clicking any of the below buttons or start a Live Chat

Request a Live Agent Resellers Sign Up

Imagine if a person using your website was able to ask questions while they were browsing.
Would you make more sales? Would you keep clients happy? Would you portray a more professional image?

Eseka Chat Bot

Analytics of Some Sort
Whats Help Button
Cold calling and Appointment setting services in Johannesburg
South African live chat agents - We help you sell more!
375 Rivonia Blvd,
Rivonia, 2128
Second Floor Unit 36, 37, 38
Tel: 010 005 5146
Email: enquire@eseka.co.za
Web: www.eseka.co.za